Frequently Asked Questions
Everything you need to know about your luxury fragrance experience.
Are your fragrances authentic?
Yes, all perfumes sold on our site are 100% authentic and sourced directly from the Geparlys Parfums design house in Paris. Each bottle arrives in its original designer packaging.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, generally taking between 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unopened and unused items in their original cellophane wrapping. For hygiene and safety reasons, we cannot accept returns on opened fragrances.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or shelf.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Do you offer samples with orders?
Yes, we include complimentary fragrance samples with every full-size bottle purchase, allowing you to discover new scents from our Parisian collections.